FAQ
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What is the minimum order quantity (MOQ) for wholesale jewelry?
We currently do not have any minimum order quantity (MOQ) yet, however, please note that the total order must meet the minimum purchase requirement of $500 USD in order to complete the checkout process.
How can I get the catalog of your jewelry?
All of our products are already listed on the website. Please kindly browse our collection.
CanI purchase samples to check the quality before placing a bulk order?
Yes, you can purchase individual pieces of each design to assess quality. However, please note that the total order must meet the minimum purchase requirement of $500 USD to complete checkout. You can definitely buy one item from each styles you are interested in.
How do I access wholesale prices for your jewelry collection?
To view our wholesale pricing, you need to log in to your account on our website. If you don’t have an account yet, you can easily sign up through this registration link here.
What should I do if I forget my password?
If you’ve forgotten your password, click the “Forgot Password” link on the login page, then enter your email address and follow the instructions to reset it.
How long does production take for wholesale orders?
Our estimated production time for wholesale jewelry orders is approximately 2 weeks. We’ll provide updates once your order is ready to ship.
Can I customize jewelry designs?
Yes, we offer customization options for our jewelry. Please send us an email at info@jewelrysilverwholesale.com to discuss your specific design requirements, and we’ll work with you to bringyour vision to life.
Is it possible to have our logo engraved on the jewelry?
Definitely! We offer logo engraving services for your jewelry at a cost of $2 per engraving. Please contact us to discuss the specifics of your request, and we'll be happy to assist with the customization.
What payment options do you accept?
We accept a variety of payment methods, including credit cards, debit cards, and PayPal. Full details will be available at checkout.
What is your return policy for wholesale jewelry orders?
As our jewelry pieces are handcrafted, we do not accept returns unless there is a manufacturing defect. Please contact us within 7 days of receiving your order if you have any concerns.
How can I contact your support team?
You can reach us via the contact form on our website or email us at info@jewelrysilverwholesale.com. We aim to respond within 24-48 hours.
Is there any hidden fee or charges?
No, all applicable fees, including shipping, will be clearly outlined at checkout. Please review your order details carefully before confirming your purchase.
We'd love to hear from you!
Whether it's about our products, or need support, feel free to get in touch. Our team will be happy to assist you!
